The pandemic has quickly changed the work lives of many individuals. Leaders and their teams need to find ways to be as efficient or more efficient in performing their responsibilities. Typical examples of the new workplace consist of a remote leader with all remote employees, an on-site leader with some remote and on-site employees, a mix of remote and on-site leader and employees. There are other potential combinations based on the types of business and job functions. One fact that remains the same in our new workplace is the importance of good leadership.
The same management challenges for on-site workers can become more complicated for remote workers. Therefore, the skills of those leading a group of individuals that are in different locations need to be sharper. Leaders need to understand important lessons in communication and collaboration.
Good communication skills are valuable in discovering what is needed by individuals to perform their job properly and determining the right approach. Leaders understand that each person has his own learning capabilities, working style, preferences, strengths, and weaknesses. By asking the right questions and listening well, leaders can learn what is effective and discover issues being experienced by their teams. The earlier that leaders know more about their team members’ needs, the easier it can be to plan, organize, delegate, provide support, and communicate expectations and goals.
To establish great working relationships, respect between leaders and their employees is essential. Leaders can show concern and interest towards their team members by scheduling one-on-one meetings to discuss general and work-related topics. They can also learn to show appreciation and feedback on their team’s performance on a consistent basis. A personal connection between leaders and their teams happens when mutual respect is gained.
It is important for leaders to share relevant knowledge to their teams. Individuals and teams become successful when they have the tools to continuously improve their skills. Using a knowledge sharing platform is one way to share with the entire team the same information, establish a place to exchange ideas, and connect individual members.
Leading a remote team has its challenges, but also offers growth opportunities. Good leadership for remote workers is focused on improving communication, trust, collaboration, and engagement.